Privacy Policy – siennasuitcases.com

At Sienna Suitcases, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or making a purchase.

Information We Collect

Personal Information: When you make a purchase or register an account with Sienna Suitcases, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

Usage Information: We may also collect non-personal information about your interactions with our website, including your IP address, browser type, device information, and pages visited.

How We Use Your Information

Order Processing: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

Marketing Communications: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can unsubscribe from these communications at any time by following the instructions in the email or contacting us directly.

Improving Our Services: We may use usage information to analyze trends, monitor the effectiveness of our marketing efforts, and enhance the functionality and user experience of our website.

Data Security

We implement a variety of security measures to protect the confidentiality and integrity of your personal information. This includes encryption, firewalls, and secure socket layer (SSL) technology.

We do not store your payment information on our servers after processing your transaction. All payment transactions are handled through secure third-party payment processors that comply with industry security standards.

Sharing Your Information

Third-Party Service Providers: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to fulfill your orders. This includes sharing shipping information with our delivery partners.

We may share non-personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or servicing you. These parties are contractually obligated to keep your information confidential and secure.

Your Rights

Access and Control: You have the right to access, update, or delete the personal information we hold about you. You may also request that we restrict the processing of your personal data or object to certain processing activities.

If you wish to exercise any of these rights, or if you have any questions or concerns about our privacy practices, please contact us using the information provided below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Mobile Terms of Service

Sienna Suitcases

Last updated: Oct. 29, 2024

The Sienna Suitcases mobile message service (the “Service”) is operated by Sienna Suitcases (“Sienna Suitcases”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Sienna Suitcases’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Sienna Suitcases through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Sienna Suitcases. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Sapphire or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Sienna Suitcases mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Sapphire or email info@siennasuitcases-com-991933.hostingersite.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@siennasuitcases.com